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Nig
8th August 2001, 10:44
I downloaded this this morning

http://www.tiscali.co.uk/members/myaccount/internet/ip_insight.html

It says it has 150 help screens and is self uninstalling , how nice.
Unfortunately re-branded tiscali in this version ,but could be useful.


...............
Readme for Visual IP InSight Client v4.3.2
Copyright 2000, a Visual Networks


About the Visual IP InSight Client for Windows
-----------------------------------------------
The Visual IP InSight Client is a utility that monitors the performance of Windows Dial-Up Networking call attempts. Like other "test and diagnostic" software, its goal is to improve the quality of service you receive, without impacting your service or invading your privacy. The Client was installed on your PC as a part of the installation of your Tiscali Software.

After you have connected to the Internet, the Client uploads quality of service metrics, detailed below, to a server at your ISP or corporate site, or at Visual, where it is then provided to your network manager.

If you have difficulty connecting to the Internet, the IP InSight Client includes more than 150 help screens to assist you in solving connection problems. These help screens are seamlessly integrated with your dialing software and the operating system, and include work-flow links enabling faster troubleshooting of problems connecting to the Internet.

To improve its network service, a network manager may program the Client to occasionally and unobtrusively perform simple network tests in the background, such as "pinging" a network location. The uploaded data contains no identifying information that would violate your privacy, and DOES NOT MONITOR WHAT YOU DO ON THE INTERNET, such as which Web sites you visit.


Following is a description of the IP InSight Client. Please visit us on the Web at http://www.visualnetworks.com/product/insight/prodmainis.htm for further information.

The Visual IP InSight Client requires only about 1MB of disk space to install and uses minimal memory in operation.

The Client is designed so that its operation, including Internet testing requested by your network manager, is completely unobtrusive:
- Does not interfere with dial-up operation
- Can run no more than five Internet tests per hour
- Waits for a period of inactivity on your modem before testing
- Cancels tests as soon as you need the network

The following kinds of information are NEVER monitored, collected nor transmitted:
- web sites visited or any other actions
- applications loaded or used (except dial-up software and browser
version)
- credit card information

The following kinds of information relating to your Dial-Up Networking access are uploaded
after each successful Dial-Up Networking call:
- User login ID optional, depends on ISP
- IP InSight Client version release number (e.g., 4.0.0.27)
- Upload protocol version format of the uploaded data
- OEM ID e.g., "Your ISP"
- Phone number dialed your ISP's phone number
- Your country code e.g., "1" for the US
- Your area code e.g., "212" for New York City
- Your time zone in seconds from Greenwich time
- ISP's PPP server IP address e.g., "123.45.67.89"
- Dial-Up Networking Connection name as entered by user
- Your modem name e.g., "U.S. Robotics 56K FAX EXT
V4.9.1"
- OS type and version "Windows 4.0.950"
- Network configuration settings such as compression, flow control
- CPU type, disk space available, total physical memory
- Browser type and version "Internet Explorer 4.72.3110.8"
- For each call attempt since last connect:
- Date and time of call
- Call result (success/failure code)
- Time taken to login
- Initial connect speed
- "Call is a redial" flag

How to Uninstall the Visual IP InSight Client
----------------------------------------------
A Visual IP InSight Client which has been activated by the Visual IP InSight Activator may be a short-lived, temporary Client, or it may be designated as a permanent test and diagnostic tool. The temporary Client will be automatically uninstalled when it has reached the end of its useful purpose. However, it can be manually removed using the Add/Remove Programs Utility found in Control Panel. Click on Start>Settings>Control Panel and then double-click Add/Remove Programs. Locate 'Visual IP Insight 4.3' in the list of installed applications. Double-click on this and answer 'Yes' to confirm removing the client.

About Visual Networks
---------------------
Visual Networks is the leading provider of service level management software and Internet measurement services that allow enterprises and service providers and their business customers to measure service quality or applications such as remote access outsourcing, customer care, virtual private networks (VPNs) and electronic commerce. Inverse helps service providers and enterprises enhance performance and reliability and improve customer satisfaction with their remote access networks and web sites. Founded in 1993, the company is based in Rockville, Maryland. http://www.visualnetworks.com

................
Nig:)

Techtips
8th August 2001, 12:04
If you know how to read a windows modem log file.

Theres a bit of info to be gotten from that RE connection problems.

Paul B
8th August 2001, 12:38
Just check which port it is using on the puter when sending the information and how secure the information packets are.

Basically the software comes under the category of Spyware and not utilities so I would be naturally cautious of it. Whilst it is sending information which is readily available when connected to the Internet like Borwser, OS, Country etc it is also sending system information that would otherwise not be made available like, processor, disk space, hard drive capacity, modem name and driver. To do this it has to audit your machine and such an audit could also carry the registration codes for software.